instructions

  • Good Enough for What?

    There is an old saying, “When all else fails, read the instructions.” We laugh because there is enough truth in it to make us uncomfortable. Human beings have an astonishing confidence in their ability to figure things out as they go. Sometimes that confidence costs nothing more than a little time and frustration. In other…

  • For Best Results, Follow Instructions

    There may be no sentence in the English language more consistently ignored than the instructions that come with something we are absolutely certain we can figure out ourselves. Instructions, after all, are apparently written for other people. People who lack intuition. People who cannot look at seventeen pieces of hardware, three boards, two brackets, twelve…